How do Advisors send student transcripts to colleges and universities?

Once the eTranscripts feature is activated with the help of your Career Cruising Onboarding Manager, you can manage transcript requests through the Career Advisor Management System (CAMS) and send transcripts on behalf of students in a few different ways.

To send student transcripts originating from a student request: 

  1. From your Advisor Homepage, click New Requests under the Transcript Dashboard. You'll see the number of outstanding requests in parenthesis.
  2. From the list of students with outstanding requests, click the magnifying glass icon to view the transcript associated with that student. If a transcript has not been uploaded and mapped to the student, you'll see a postage stamp icon. You can either:

    1. Click the postage stamp icon to indicate you'll be sending the transcript by mail. 
    2. Return to your Transcript Dashboard and upload a transcript for that student.
  3. If a transcript has been mapped to the student, you can fulfill the request electronically by clicking the green arrow and selecting Electronic Delivery.

    1. For Credentials eSCRIP_SAFE In-Network Schools, you can select the office where the transcript should be sent using the drop-down menu.
    2. For schools not included in the Credentials eSCRIP_SAFE Network, you must enter an email address to send the transcript.
  4. Once the transcript has been sent, you can track the status from your Transcript Dashboard on the Advisor Homepage by clicking Submitted Requests.

To send a transcript on behalf of an individual student: 

  1. From your Advisor Homepage, click Make a request on behalf of a student.
  2. From the list of mapped transcripts, choose to view the student's transcript by clicking the magnifying glass icon. To send the transcript to an institution, click the green arrow.

    1. Select College. You can select a state and school if that college is an in-network receiver (part of the Credentials  eSS network). If not, proceed to step C.
    2. Select NCAA if it applies.
    3. Select Email Address for an out-of-network receiver (not part of the Credentials eSS network).
    4. Once you've made your selection, click Send.

To send multiple transcripts (from different students) to the same institution:

  1. From your Advisor Homepage, click Make a request on behalf of a student.
  2. Use the check boxes and select each student whose transcript you want to send. 
  3. From the menu that appears at the bottom of the page, select the state and the school to send the transcripts and click Send Selected.

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