I'm getting an error message when I attempt to access the Method Test Prep admin portal. How do I proceed?
This error message is most likely caused by the Secure workstation box being checked on the CAMS Advisor login page. Log out of CAMS and ensure the Secure workstation box is unchecked before logging back in. This action should resolve the issue of accessing Method Test Prep through your Advisor account. If not, please contact Client Support.