Career Cruising Knowledge Base
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Billing + Renewals

Renewal notifications, invoices, payment options, PO numbers, contact information.

  • How do I approve the renewal?
  • Can I specify an invoice date?
  • What happens after I approve the quote?
  • What forms of payment does Career Cruising accept?
  • When will I be invoiced?
  • I need to use a Purchase Order but don’t have a PO number yet. Can I still approve?
  • When will product access be extended?
  • How do I change address or contact information on the renewal order?
  • How do I add a school or product to my renewal?
  • Can I change my billing cycle?
  • What happens if I do not respond to the renewal notifications?
  • How do I cancel my subscription?
  • Can I get a refund?
  • Can I pay in installments?

Categories

  • Getting Started
  • Managing Student Accounts
  • Advisor Activities
  • Troubleshooting
  • Course Planner + Data Integration
  • Billing + Renewals
  • Downloadable Activities
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